Anchor change

Maintain membership and consolidate uses.

After deployment, project communication supports the anchoring of new uses and reinforces adoption. It highlights successes, maintains momentum and adjusts systems to perpetuate change within the organization.

Consolidate the transformation 

Anchoring requires continuing communication beyond the end of the project.

Targeted and continuous actions make it possible to integrate changes into professional practices.

Key actions:

  • Post-deployment training and support
  • Educational materials and user guides
  • Monitoring and assistance for impacted teams

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Maintaining the momentum

Maintaining buy-in and commitment is essential to maintaining an attitude of continuous improvement.

This requires explaining the progress made, listening to suggestions and thanking contributors.

Key actions:

  • Valorization of successes and feedback
  • Regular communication
  • Moments of celebration and recognition

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Measure and adjust

The feedback collected and the indicators analyzed allow us to improve the support and facilitate the onboarding of new users.

This way you prepare for future deployment steps.

Key actions:

  • Monitoring of membership indicators
  • Surveys and feedback
  • Adjusting messages, formats and devices

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